VoIP for Your Phone System
What Are SIP Trunks?
When the phone company brings in their service to your office, they deliver them on a “trunk.” This is basically the pipe that your voice conversations travel through between your office and the telephone company. A SIP trunk is the same thing, only there are no physical cables because it uses your existing broadband internet connection. SIP simply stands for “session initiation protocol” and describes the connection that takes place between the two ends of a VoIP phone call. It is identical in technology to our Hosted PBX, but integrates at the phone system level rather than the level of your individual phones.
The Best of Both Worlds
If your business uses a phone system that supports SIP trunks, but you’re still using analog (POTS) lines, you’re missing out on one of the best part of your phone system: cost savings. SIP trunks are like hosted VoIP for your entire on-premise system. You get many of the benefits of our Hosted PBX, but with the control of your existing phone system. What’s more, when we activate our SIP trunks on your phone system, there’s no need to switch any phones or hardware. You can reduce the cost of your phone bill, often by as much as 50%, simply by switching to our SIP trunks.
Worried About Downtime?
You should be. Reliable phone service is the bedrock of business. With The I.T. Ranger SIP trunks, you have the foundation of multi-million dollar infrastructure and our 99.999% uptime guarantee. We have multiple, redundant data centers with multiple redundant power and Internet connections. Every three months we exercise our data centers to ensure an individual center can handle the full capacity of our network. We employ clusters of distributed servers for our voice network. These clusters sit behind a single IP address, so voice traffic can be routed along the best available path to seamlessly bypass network issues on the public Internet.
But what about power failures or Internet service provider outages?
With traditional analog lines, the phone company delivers power over those lines to your phone. That power is what carries your voice and what allows analog phones to remain usable during a local power failure (however, your traditional phone system is far more vulnerable to power failures). Our SIP trunks are reliant upon a broadband Internet connection and consistent power. If either of these fails, your SIP trunks will go down, but don’t worry, we’ve thought of that. The moment our system sees your trunk go down, all your calls will be routed to a predetermined fail over number you’ve selected (try that with your analog phone lines).
What You Need to Get Going
Getting started with our SIP trunks is very straightforward. From the first consultation to the setup and porting of numbers to final training, The I.T. Ranger will walk you through every step of the way. As part of our initial free consultation, we will examine your current phone system to see if it will support our SIP trunk. Then we:
- Test your network to make sure that it can support high-quality voice.
- Review the network test report with you and make recommendations to correct any issues.
- Coordinate with your current phone provider to port your existing numbers (if you choose to do so).
- Install and configure any VoIP adapters necessary for fax machines, credit card readers, postage machines, etc.
- Set up your web-based management portal and show you how to use it.
- Train and support you after the installation and transition to ensure everything is smooth and reliable.
Read to Go?